Backup for your technical staff
Technical documentation, scripting, and support for the call center and telephone answering service industries
Sign Up LoginChoose your level of support
| Plan Features | Gear Up | Power Up | |
|---|---|---|---|
|
Tech Documentation
Beautiful, searchable call center tech documentation Learn telecom, scripting, cloud, servers, and everything in-between. |
|||
|
Unlimited Users
Unlimited users - bring your whole team Managing user licensing sucks. So, don't worry about it. |
|||
|
Learning Bounties
Request and vote on learning bounties A shared bounty list that benefits all subscribers. |
|||
|
Script Library
Full access to scripting library Intelligent Series, Powershell, SQL, automation, and more. |
|||
|
Basic e-mail Support
Standard e-mail support Got questions? Send 'em our way. Best effort response time. |
|||
|
Premium e-mail Support
Premium e-mail support Prioritized e-mail responses. Same or next-business day response. |
|||
|
Virtual Office Hours
Weekly virtual office hours One-on-one help finding solutions in a group setting. |
|||
|
Premium 1v1 Support
Premium "Done With You" interactive support 4 hours of private phone, Zoom, or other screencast included each month. |
|||
| Special · For a limited time, apply interactive support hours towards contract services ("Done For You" work) | |||
|
Additional Support
Additional premium support hours Need more than the included 4 hours? Billed at a heavily reduced rate. |
$50/hr | ||
|
Emergency Support
Emergency after-hours support Call us for emergencies. Includes postmortem and issue timeline |
À la carte | À la carte | À la carte |
| Upgrade, downgrade, or cancel at any time | |||
| Monthly Monthly Pricing | $125/mo | $250/mo | $450/mo |
| Yearly Yearly Pricing 2 months free with annual commitment | $1250/yr | $2500/yr | $4500/yr |
| Sign Up | |||
